Assalamualaikum Dear Blog Readers,
Well, upon updating my chapter 5 slot, I felt that there is
an ample of time that I ask myself, Should I continue with Chapter 6?, The
answer is YES, because if I don’t, I wouldn’t even be typing this right now. =D
WELCOME TO UNIT 2 : EXPLORING BUSINESS INITIATIVES
Unit 2 which consists of Chapter 6, 7 and 8.Now let us open
the curtains for Chapter 6 or in Malay language we call it “ Pembuka tirai
untuk Unit 2 adalah Bab 6”.
CHAPTER 6 : VALUING ORGANIZATIONAL INFORMATION
Organizational Information
·
Information is literally everywhere in an organization
·
Employees must be able to obtain and analyze the many
different levels, formats, and granularities of organizational information to
make decisions.
·
Successfully collecting, compiling, sorting, and
analyzing information can provide tremendous insight into how an organizational
is performing.
·
Levels, formats, and granularities of organizational
of information.
The Value of Transactional and Analytical Informational
The Value of Timely Informational
·
Timeless is an aspect of information that depends on
the situation.
·
Real-time Information
Immediate, up-to-date information.
·
Real-time system
Provides real-time information in response to query requests.
The Value of Quality Informational
·
Business decisions are only as good as the quality of
the information used to make decisions.
·
You never want to find yourself using technology to
help you make a bad decision faster.
·
Characteristic of high-quality information are :
v Accuracy
Are
all the values correct? For example, is the name spelled correctly? Is the
Ringgit Malaysia amount recorded properly?
v Consistency
Is
the aggregate or summary information in agreement with detailed information?
For example, do all total fields equal the true total of the individual fields?
v Uniqueness
Is
each transaction, entity, and event represented only once in the information?
For example, are there any duplicate customers?
v Timeless
Is the
information current with respect to the business requirements? For example, is
information updated weekly, daily, or hourly?
Poor Information,
What is the cost of Poor Information?
The source came from,
v Online
customers intentionally enter inaccurate information to protect their privacy
v Information
from different systems have different entry standards and formats.
v Call center
operators enter abbreviated or erroneous information by accident or to save
time.
v Third party
and external information contains inconsistencies, inaccuracies and errors.
The potential effects towards the Business,
v Inability
to track accurately customers
v Difficulty
in identifying valuable customers
v Inability
to build strong customer relationships.
THANK YOU FOR READING ;)
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