U2 & CHAPTER 6 : Valuing Organizational Information WEEK 6 ( 10th January 2017, 9.21 p.m.)

Assalamualaikum Dear Blog Readers,

Well, upon updating my chapter 5 slot, I felt that there is an ample of time that I ask myself, Should I continue with Chapter 6?, The answer is YES, because if I don’t, I wouldn’t even be typing this right now. =D

WELCOME TO UNIT 2 : EXPLORING BUSINESS INITIATIVES

Unit 2 which consists of Chapter 6, 7 and 8.Now let us open the curtains for Chapter 6 or in Malay language we call it “ Pembuka tirai untuk Unit 2 adalah Bab 6”.

CHAPTER 6 : VALUING ORGANIZATIONAL INFORMATION

 

 

Organizational Information

·         Information is literally everywhere in an organization

·         Employees must be able to obtain and analyze the many different levels, formats, and granularities of organizational information to make decisions.

·         Successfully collecting, compiling, sorting, and analyzing information can provide tremendous insight into how an organizational is performing.

·         Levels, formats, and granularities of organizational of information.

 

The Value of Transactional and Analytical Informational

 

The Value of Timely Informational

·         Timeless is an aspect of information that depends on the situation.

·         Real-time Information

Immediate, up-to-date information.

·         Real-time system

Provides real-time information in response to query requests.

 

 

 

The Value of Quality Informational

 

 

·         Business decisions are only as good as the quality of the information used to make decisions.

·         You never want to find yourself using technology to help you make a bad decision faster.

·         Characteristic of high-quality information are :

 

v  Accuracy

Are all the values correct? For example, is the name spelled correctly? Is the Ringgit Malaysia amount recorded properly?

 

v  Consistency

Is the aggregate or summary information in agreement with detailed information? For example, do all total fields equal the true total of the individual fields?

 

v  Uniqueness

Is each transaction, entity, and event represented only once in the information? For example, are there any duplicate customers?

 

v  Timeless

Is the information current with respect to the business requirements? For example, is information updated weekly, daily, or hourly?

 

Poor Information,

 

 

What is the cost of Poor Information?

The source came from,

v  Online customers intentionally enter inaccurate information to protect their privacy

v  Information from different systems have different entry standards and formats.

v  Call center operators enter abbreviated or erroneous information by accident or to save time.

v  Third party and external information contains inconsistencies, inaccuracies and errors.

The potential effects towards the Business,

v  Inability to track accurately customers

v  Difficulty in identifying valuable customers

v  Inability to build strong customer relationships.

 

 

THANK YOU FOR READING ;)

U1 & CHAPTER 5 : Organizational Structures which Supports Strategic Initiatives WEEK 6 ( 10th January 2017, 8.40 p.m.)

Assalamualaikum blogger readers, Iam sorry for the long paused after the Chapter 4 assignment which right now I have completed Chapter 6 in class. So now, Let’s move on Chapter 5

CHAPTER 5 : ORGANIZATIONAL STRUCTURES THAT SUPPORT THE STRATEGIC INITIAVES

Began from Chapter 3, previously we have discussed upon STRATEGIC INITIATIVES all the while till its metrics of effectiveness and efficiency.

The organizational structures,

 

 

·         Organizational employees must work closely together to develop strategic initiatives that create cooperative advantages.

·         Ethic and security are two fundamental building blocks that organizations must base their businesses upon.

IT Roles & Responsibilities

 

 

·         Information technology is a relatively new functional area, having only been around formally for around 40 years.

·         Recent IT-related strategic positions :

 

v  Chief Information Officer (CIO)

Overseas all uses of IT and ensures 9the strategic alignment of IT with business goals & objectives. Their broad CIO functions include the Manager, Leader and Communicator.

 

v  Chief Technology Officer (CTO)

Responsible for ensuring the throughput speed, accuracy, availability and reliability of IT.

 

v  Chief Security Officer (CSO)

Responsible for ensuring the security of IT systems.

 

v  Chief Privacy Officer (CPO)

Responsible for ensuring the ethical and legal use of information

 

v  Chief Knowledge Office (CKO)

Responsible for collecting, maintaining and distributing the organization’s knowledge.

The Gap between BUSINESS PERSONNEL and IT PERSONNEL.

 

 

·         Business personnel possess expertise in functional areas such as marketing, accounting and sales.

·         IT Personnel have the technological expertise.

·         This typically causes a communications gap between the business personnel and IT personnel.

 

Improving Communications

 

 

·         Business personnel must seek to increase their understanding of IT.

·         IT personnel must seek to increase their understanding of the business.

·         It is the responsibility of the CIO to ensure effective communication between business personnel and IT Personnel.

Organizational Fundamentals – Ethics & Security

 

 

·         Ethics and security are two fundamental building blocks that organizations must base their businesses on to be successful.

·         In recent years, such events as the Enron and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security.

ETHICS

 

 

The principles and standards that guide our behavior toward other people. Privacy also is a major ethical issue.

The issues affected by technology advances

·         Intellectual property

Intangible creative work that is embodied in physical form.

·         Copyright

The legal protection afforded an expression of an idea, such as a song, video game, and some types of proprietary documents.

·         Fair use doctrine

In certain situations, it is legal to use copyrighted software.

·         Pirated software

The unauthorized use, duplication, distribution, or sale of copyrighted software.

·         Counterfeit software

Software that is manufactured to look like the real thing and sold as such.

One of the main ingredients in trust is privacy. Such that reasons why privacy issues lost of trust for e-business.

·         Loss of personal privacy is a top concern.

·         Among Internet users. 37 percent would be a lot more inclined to purchase a product on a Website that had a privacy policy.

·         Privacy is the number one factor that would convert internet researches into internet buyers.

SECURITY           

 

 

The organizational information is intellectual capital which must be protected via Information security. Information security here is the protection of information from accidental or international misuse by persons inside or outside and organization.

               Therefore, E-Business automatically created tremendous information security risks for organizations.

 

THANK YOU my dear blog readers.